HRM USA started as a dream in a small town family run pharmacy in 2001. Armed with a flip phone, a Hotmail account and a single page website, we began by working out of an attic selling heart rate monitors and blood pressure monitors though our eBay store. We continued to labor through the hours of waiting for the AOL dial up hourglass to turn, and packing just 50-60 orders a day with 4 people until we could finally move to our first warehouse in Levittown, PA in 2003.
..with hard work we outgrew that 1,200sf of space and moved into our current 30,000sf warehouse 1 hour outside of Philadelphia, and 1.5 hours from New York in Warminster PA, where we ship out thousands of orders in a day. Getting our customer’s orders to them is extremely important to us. In fact our policy is that any order placed by 6PM EST Monday-Friday is picked, scanned out for accuracy, and shipped that same day!
We try to keep a fun and casual work atmosphere for our awesome team and even their furry four legged friends! And don’t worry if you have a dog allergy, the pups have their own areas outside of the warehouse far away from merchandise and the temptation to chew packages and play in boxes. It is because of this great atmosphere that we are able to provide great customer service and stay on top in our market.
We are also more than just an e-commerce company. We truly do care about helping people on their fitness and health journey. We try to do this not just though our knowledge of products, but through donating to charities like Big Brothers/Big Sisters, as well as to local schools through monetary means, and/or with pedometers to help kids get moving. Feel free to contact us (800-403-8285) if you know of a school program in need of pedometers as well!
At HRM USA we are a family, and want all of our customers to feel that way too. We believe in doing all that we can to help our customers meet their goals. You can contact us by phone/email or through chat on our website if you need help, have a question/concern or would like to place an order. We are an authorized retailer of all the products we sell, so you never have to worry about the manufacturer’s warranty being there should you need it.
We can’t wait to hear from you and hoped you enjoyed hearing a bit about the company behind everyone’s favorite health and wellness site!